Position: Receptionist

Reports To: Accounting Manager

Summary:

Operate telephone switchboard to answer, screen and forward calls, providing information. Assist incoming caller, greet and assist visitor to the facility.

Responsibilities:

• Answer phones, transfer calls, take message and distribute,
• Assist visitors at front desk, track time in and out
• Monitor and distribute incoming faxes and mail, enter contracts & forward to accounts receivables
• Monitor and resolve all orders without proper financing
• Complete a variety of reports
• Other duties and projects as assigned
• Attach back-ups to daily shipments
• Check the purchase orders numbers from the customer against what has been entered from Sales.
• File all the shipments, quotes and purchase orders
• Match Accounts Payable checks with invoices being paid and mail the checks weekly
• Forward blanket Certificates of Origin when requested by customers.
• Type document
• May perform as back up to HR Receptionist/ Clerk
• Sort and deliver incoming mail
• Apply postage and organize outgoing mail
• Ship literature
• Sort documents
• Perform other clerical duties as assigned

Competencies:

• Communication
• Self Management
• Adaptability/Flexibility
• Customer Focus Internal and External
• Quality
• Interpersonal Skills
• Team Effectiveness
• Values Trust and Integrity

Qualifications

• High school diploma/GED
• Good math skills
• Some clerical work experience required
• Excellent customer service skills
• Must have excellent phone etiquette
• Time management and organizational skills
• Problem solving and decision making
• Computer skills ability to grasp intermediate computer concepts
• Excellent Communication skills
• Attention to detail

Physical Requirements

• Must be able to sit for long periods of time
• Stand periodically
• Bend/Reach
• Have good vision/correct to 20-20
• Lift up to 10 lbs.
• Good dexterity